We recently revised this policy. Please review the summary of changes and updated policy below. You can find the earlier policy in our archive.
Updated: 14 Feb 2018
Effective: 14 Feb 2018, unless you agree to this policy sooner, like when you place an order, create a Sekurus account or pair your device. Then this policy is effective as of the date of your agreement.
1.1 These terms and conditions (the “Terms”) shall apply to all purchase orders submitted or to be submitted by you for any hardware, software, or license offered to you on or via Sekurus.com (the “Site”), or agreed directly with SEKURUS. All hardware, software, or licenses offered to you on or via the Site is offered to you by SEKURUS – Sekurus, corporate registration in the state of Nevada, with registered Mailing address
39252 Winchester RD Suite 107# 227 Murrieta, CA 92563,California USA
(hereinafter referred to as “SEKURUS”).
1.2 The hardware, software, or licenses offered on or via the Site is intended for adults, if you are under the age of 18, or the legal age of majority in your place of residence, you warrant that your parent, legal guardian, or other responsible adult has given their prior consent to your purchase via the Site.
2.1 Any order submitted by you is subject to SEKURUS’ acceptance. An agreement between you and SEKURUS will be concluded only upon SEKURUS’ acceptance by invoicing .
2.2 All orders are subject to product availability.
2.3 SEKURUS reserves the right, at our sole discretion, to reject any orders in part or in full, for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge.
SEKURUS reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied.
SEKURUS also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of these Terms, reselling shall be defined as purchasing or intending to purchase any product(s) from SEKURUS for the purpose of engaging in a commercial sale of that same product(s) with a third party.
2.4 The applicable prices are stated on the Site on the date the order is placed. SEKURUS reserves the right to change the prices at any time but such change will not affect orders made prior to the date of the change. All prices are inclusive of VAT (value added tax). You are solely responsible for any local taxes, sales and use taxes and any other taxes and government levies and custom duties, if any, associated with your order.
In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product / service listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall promptly issue a credit to your credit or debit card account in the amount of the incorrect price.
2.5 Shipping and handling charges (if any) will apply in addition to the sale price indicated on the Site. Shipping and handling charges (if any) will vary depending on your delivery address and purchased hardware, software, or license. The shipping and handling charges applicable to your purchase order will be displayed via your shopping cart on the Site.
2.6 SEKURUS reserves the right to terminate devices purchased which include a fixed data plan and where not activated within a reasonable time after the expected time of expiration. SEKURUS also reserves the right to terminate devices purchased which have not been activated, or used, for a period of 3-months or more.
SEKURUS accepts different payment methods depending on your country. The payment methods applicable to your country will be displayed via your shopping cart on the Site.
You represent and warrant that if you are making online payments that
(i) any credit card, debit card and bank account information you supply is true, correct and complete,
(ii) charges incurred by you will be honored by your credit/debit card company or bank,
(iii) you will pay the charges incurred by you in the amounts posted, including any applicable taxes, and
(iv) you are the person in whose name the card was issued and you are authorized to make a purchase or other transaction with the relevant credit card and credit card information.
4.1 Subject to product availability, packages are generally dispatched 3-7 days after SEKURUS receives payment. Standard delivery times vary depending on your country.
4.2 Your order will be delivered to the address specified by you as your delivery address, electronically or by automatic activation (applicable if you purchase a license). If your order consists of multiple products SEKURUS reserves the right to deliver and/or activate each product separately.
4.3 The risk for loss or damage to the hardware, software, and license will pass to you at the point when delivered to your stated delivery address or your possession.
5.1 When placing a Pre-Order, you will be required to provide certain information, such as your address and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. SEKURUS shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to the order being shipped by sending an e-mail to .
5.2 The expected shipping date of Pre-Orders is subject to reasonable delays in manufacturing and/or delivery. Such date is only an estimate, is subject to change, and SEKURUS does not represent or warrant that it will be able to ship the Product by an estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, SEKURUS is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. The order will be shipped in the order in which your Pre-Order is received by SEKURUS. Shipments will be made Monday – Friday, excluding holidays, unless otherwise noted.
5.3 The Pre-Orders are charged only at the time of shipping. SEKURUS will not charge your order in advance, unless otherwise clearly specified on the product page on the Site and during the check-out process. When the product is ready for shipping, you will receive an email notification with the shipping details. This is when your credit card/ Paypal account will be charged for the total value of the order.
6.1 You are entitled to return hardware purchased via the Site for any reason at any time during fourteen (14) days following the date of receipt at your delivery address. Your right to return hardware purchased via the Site is conditioned upon that the hardware has not been used.
6.2 If you elect to return hardware purchased via the Site in accordance with Section 6.1 above you must contact SEKURUS within fourteen (14) days following the date of receipt at your delivery address via to obtain a return number. The hardware must be returned in its original packaging and in a substantially unchanged condition to the address provided by SEKURUS. You are responsible for paying the shipping costs associated with the return of the hardware. If the returned hardware is returned in a substantially unchanged condition SEKURUS will refund you the sums paid for the applicable hardware. SEKURUS will not refund you if the returned hardware is not returned in a substantially unchanged condition.
6.3 You are entitled to cancel software purchased via the Site in accordance with Section 5.1 and 5.2 above only if you have not installed, downloaded or activated the software.
7.1 SEKURUS offers a limited warranty that the hardware sold by SEKURUS will be free from defects in material and workmanship when used normally and in accordance with SEKURUS instructions. To the extent permitted by applicable law, the limited warranty offered by SEKURUS is limited for a period of one (1) year from the date when the hardware was purchased. If the time limitation of one (1) year from the date when the hardware was purchased is in non-compliance with mandatory law, SEKURUS offers a limited warranty in accordance to the law.
7.2 This Warranty does not apply to:
(i) cosmetic damage including but not limited to scratches and broken plastic
(ii) consumable parts, such as batteries or protective coatings, unless failure has occurred due to a defect in materials or workmanship;
(iii) damage caused by accident, abuse, misuse, liquid contact, fire, or other external cause;
(iv) damage caused by use with another product; or
(v) defects caused by normal wear and tear or otherwise due to the normal aging of the hardware. This limited warranty does not cover software or licenses.
7.3 EXCEPT FOR THIS LIMITED WARRANTY SEKURUS PROVIDES PRODUCTS “AS IS” AND SEKURUS MAKES NO WARRANTY AS TO THE PRODUCTS, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTY OF NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, ACCESSIBILITY AND AVAILABILITY.
7.4 If you wish to make a claim under the limited warranty you have to contact SEKURUS via within one year from when your hardware was purchased. The hardware must be returned to SEKURUS as soon as possible following your notice to SEKURUS to the address provided by SEKURUS together with an explanation of the defect.
Any provisions which by their nature are intended to remain in force upon the expiry or termination of any sale or subscription will remain in effect.
All questions, complaints and other communication regarding these Terms shall be made in writing and sent to SEKURUS by email or by registered mail to the following address:
39252 Winchester RD Suite 107# 227
Murrieta, CA 92563,
Any provision of these Terms that is prohibited or unenforceable in any jurisdiction will, as to that jurisdiction, be ineffective to the extent of the prohibition or unenforceability without invalidating the remaining provisions of the Terms. Such prohibited or unenforceable provision will be interpreted as closely as legally possible to the original sense and purpose of such provision. Any prohibition or unenforceability in any jurisdiction will not invalidate or render unenforceable that provision in any other jurisdiction.
This Agreement shall be governed by the law of the State of California, without respect to its conflicts of laws principles. Each of the Parties to this Agreement consents to the exclusive jurisdiction and venue of the state and federal courts located in California, for any actions not subject to Dispute Resolution and Arbitration provisions as set forth in Section 10 of Sekurus END USER LICENSE AGREEMENT